Terms of Service

Using this site

This site lets you place catering orders for delivery from a Winfield Street Coffee location. By placing an order you agree to these terms. You must provide accurate contact, delivery and payment information for your order.

Orders and pricing

Prices, available items and delivery windows are set by the store fulfilling your order and may vary by location. An order is confirmed once the store accepts it. Orders require advance notice; the exact lead time and any cutoff is shown at checkout for your store.

Delivery

Delivery is provided by the store's own delivery staff within the store's delivery area. Delivery windows are estimates. If no one is available to receive the order at the delivery address and time provided, additional charges may apply to redeliver or reschedule.

Changes and cancellations

You can request changes or cancel an order from your account up until the deadline shown on the order page, which varies by how close the order is to its scheduled date and time. Cancellations made close to the event date may not be eligible for a full refund; the refund policy that applies to your order is shown at checkout and on the order page before you cancel.

Payment

Payment is settled with the store fulfilling your order. When online payment is enabled, it is processed natively through Clover, our point of sale provider; we do not store your card number on this site.

Text messages (SMS)

Winfield Street Coffee order updates. If you select the optional SMS checkbox at checkout, you agree to receive text messages about that order only, including a notice when your driver is on the way with a tracking link. You can place an order without choosing SMS and receive updates by email. One-time codes are sent when you separately request them. Delivery staff receive their Winfield Driver app sign-in codes and delivery assignment notices the same way. We do not send marketing text messages.

Message frequency varies by order. Message and data rates may apply. Reply STOP to opt out at any time: you will receive one message confirming it and no further texts. Reply HELP for help, or email catering@winfieldcoffee.com. Carriers are not liable for delayed or undelivered messages.

Your mobile number and your consent are never sold and never shared with third parties or affiliates for marketing or promotional purposes. See our Privacy Policy.

Accounts

You are responsible for keeping your account credentials confidential and for activity under your account. Tell us right away if you suspect unauthorized use.

Limitation of liability

We provide this ordering platform on behalf of the store fulfilling your order. To the extent permitted by law, our liability for any issue with an order is limited to the amount paid for that order.

Changes to these terms

We may update these terms as the service changes. Continued use of the site after an update means you accept the revised terms.

Contact

Questions about these terms: catering@winfieldcoffee.com.