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Winfield App Terms of Use
Your account
Sign in with your email address and the one-time code sent there. Keep your email account secure. You can provide and verify your phone separately in Account; phone verification does not sign you in. One account per person. You must be at least 13 to use the app. Tell us promptly if you lose access to your email.
Winfield Dollars
You earn Winfield Dollars worth 5% of the eligible items you buy in the app and on the website, once the order is paid (for catering, once it is fulfilled). You can redeem Winfield Dollars on up to 25% of an order. Winfield Dollars do not expire, have no cash value, cannot be transferred or sold, and are not earned on the part of an order paid with Winfield Dollars.
Vouchers and store credit
Vouchers have the value and expiry shown in the app. There is no minimum purchase. One voucher can be used per order, together with Winfield Dollars. The welcome voucher is granted once per phone number. Store credit is applied to your orders like money and has no cash value. Vouchers and credit cannot be transferred.
Customer groups
Some discounts belong to groups such as first responders or partner organizations. Membership is approved by a store manager after checking your eligibility, or by a verified email domain where that applies, and may be reviewed periodically. A group discount applies to eligible items at the stores named for that group.
Members who joined on TapMango
The final transfer from TapMango is planned after the app is published in both stores and its launch checks are complete. Points will be converted to Winfield Dollars using the confirmed conversion rule, and eligible store credit will transfer one to one. Vouchers included in the transfer keep their applicable terms. Until the transfer and reconciliation are finished, previous balances and vouchers may not appear in this app. Contact us with any balance questions; we will keep the record of the transfer.
Orders and payments
Prices, taxes and availability are those shown at checkout. Payment is taken by our payment processor when you place the order. Refunds and cancellations follow the store's policy; when an order that earned Winfield Dollars is refunded, the Dollars earned on it are reversed.
Fair use
Winfield may refuse, reverse or forfeit rewards obtained through fraud, abuse, multiple accounts or a technical error, and may close an account used that way. Every adjustment made by staff is recorded with a reason.
Closing your account
You can close your account at any time in the app or at /app-delete-account. Remaining Winfield Dollars, credit and vouchers are forfeited when the account is deleted.
Changes and availability
Winfield may change the rewards program or these terms with notice in the app; changes do not reduce balances you already hold. The app may be unavailable during maintenance. The program is offered by Winfield Street Coffee and may end with notice.
Contact
catering@winfieldcoffee.com, or any Winfield Street Coffee store. Privacy policy: /app-privacy.